Browse through answers to frequently asked questions from our customers.
- FAQs
Booking & Orders
How far in advance should I place my catering order?
We recommend booking as early as possible, especially for weddings, corporate events, and large gatherings. While we can often accommodate shorter notice requests, availability may be limited.
Is there a minimum order requirement?
Minimum order requirements may vary depending on the event type, location, and menu selection. Please contact us for details specific to your event.
Do you require a deposit to confirm a booking?
Yes. A deposit is required to secure your event date. The remaining balance is typically due prior to the event.
Can I make changes to my order after booking?
Yes, changes can usually be made up until a specified deadline before your event. Contact our team as soon as possible if you need to make adjustments.
- FAQs
Menu & Dietary Requirements
Can you accommodate dietary restrictions and allergies?
Absolutely. We offer options for vegetarian, vegan, gluten-friendly, dairy-free, and other dietary needs. Please inform us of any allergies or restrictions when booking.
Can I customize the menu?
Yes. We are happy to work with you to create a customized menu that fits your preferences, event style, and budget.
Do you provide tasting sessions?
For larger events such as weddings, tasting sessions may be available upon request. Contact us to discuss options.
- FAQs
Event Services
What types of events do you cater?
We cater a wide range of events including:
Weddings
Corporate functions
Private parties
Birthday celebrations
Anniversaries
Community events
Fundraisers
Holiday gatherings
Do you provide staff for events?
Yes. Depending on your event needs, we can provide professional servers, chefs, and event support staff.
Do you provide plates, cutlery, and serving equipment?
We can provide serving equipment and disposable or premium dining ware options at an additional charge. Specific inclusions will be outlined in your quote.
Do you handle event setup and cleanup?
Yes. Setup and cleanup services are available and can be included as part of your event package.
- FAQs
Delivery & Service Areas
What areas do you serve?
Captain’s Oven Catering proudly serves the Lower Mainland and surrounding areas. Additional travel fees may apply for events outside our regular service area.
Do you offer delivery-only catering?
Yes. We provide delivery-only options for many menu packages.
Is there a delivery fee?
Delivery fees vary based on location, order size, and event requirements.
- FAQs
Pricing
How much does catering cost?
Pricing depends on the menu selection, guest count, service style, and event location. Contact us for a customized quote.
Do you provide free quotes?
Yes. We offer complimentary quotes with no obligation.
Are gratuities included in the pricing?
Any applicable service charges or gratuities will be clearly outlined in your proposal.
- FAQs
Wedding Catering
Do you cater weddings?
Yes! We specialize in wedding catering and work closely with couples to create memorable dining experiences for their special day.
Can you accommodate large wedding receptions?
Absolutely. We can cater both intimate gatherings and large-scale wedding celebrations.
- FAQs
Corporate Catering
Do you cater corporate events and meetings?
Yes. We provide breakfast, lunch, dinner, and snack catering for corporate meetings, conferences, training sessions, and special events.
Can you provide recurring catering for offices?
Yes. We can arrange ongoing catering services for offices and organizations.
- FAQs
General Questions
Why choose Captain's Oven Catering?
Captain’s Oven Catering combines exceptional food, professional service, and customized event planning to create memorable experiences for our clients and their guests.
How do I request a quote?
You can request a quote by completing the contact form on our website, calling us directly, or sending us an email with your event details.
What information should I provide when requesting a quote?
To provide the most accurate estimate, please include:
Event date
Event location
Number of guests
Type of event
Preferred menu items
Service requirements
Do you cater outdoor events?
Yes. We regularly cater outdoor weddings, festivals, corporate gatherings, and private events.
Can you cater last-minute events?
We will always do our best to accommodate last-minute requests based on availability.
